Last updated: 18 June 2026
Tankwa Life respects your privacy and is committed to protecting the personal information you share with us when you use our website, contact us, subscribe to updates, submit information, or interact with our content.
This Privacy Policy explains how we collect, use, store and protect personal information in line with the Protection of Personal Information Act, 4 of 2013, commonly known as POPIA. The Information Regulator is the South African body responsible for monitoring and enforcing POPIA compliance.
1. Who we are
Tankwa Life is a South African website focused on Tankwa, travel, lifestyle, destinations, stories, local places, experiences and related content.
Our website is: tankwalife.co.za
For privacy-related queries, please contact us at:
Email: privacy@tankwalife.co.za
2. Personal information we collect
We may collect personal information when you:
Complete a contact form
Subscribe to a newsletter or mailing list
Submit a listing, enquiry, story, comment, request or message
Communicate with us by email, phone, WhatsApp or social media
Interact with our website, advertisements or digital content
The personal information we collect may include:
Name and surname
Email address
Phone number
Business or organisation name
Town, area or location details
Message or enquiry details
Website usage information such as IP address, browser type, device information and pages visited
We only collect information that is reasonably necessary for the purpose for which it is provided.
3. How we use your personal information
We may use your personal information to:
Respond to enquiries or messages
Provide information about Tankwa Life, destinations, listings, stories or services
Manage newsletter subscriptions and email communication
Publish or manage approved listings, features, stories or promotional content
Improve the website, user experience and content
Monitor website performance and security
Communicate with advertisers, partners, contributors or listed businesses
Comply with legal, accounting or administrative requirements
We will not sell your personal information.
4. Newsletter and marketing communication
If you subscribe to our newsletter or updates, we may send you email communication about Tankwa Life, new content, local features, promotions, listings, travel inspiration or related opportunities.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
Where required, we will only send direct marketing communication with your consent or where we have a lawful basis to do so.
5. Cookies and website analytics
Our website may use cookies and similar technologies to improve functionality, measure performance and understand how visitors use the website.
Cookies may help us understand:
Which pages are visited
How users move through the website
Which devices and browsers are used
How visitors interact with links, buttons or content
You can disable cookies in your browser settings, but some parts of the website may not function properly if cookies are blocked.
6. Embedded content and third-party services
Pages or posts on this website may include embedded content from third-party platforms, such as videos, maps, social media posts, booking tools, forms or external links.
Embedded content from other websites behaves in the same way as if you visited those websites directly. These third-party websites may collect information, use cookies or track your interaction according to their own privacy policies.
Tankwa Life is not responsible for the privacy practices of external websites.
7. Who we share information with
We may share personal information with trusted service providers where necessary to operate the website and provide our services.
These may include:
Website hosting providers
Email marketing platforms
Analytics and security tools
Form, booking or enquiry tools
Professional service providers where legally required
We only share information where necessary and expect service providers to handle personal information securely and lawfully.
8. International data transfers
Some of the service providers we use may store or process information outside South Africa. Where this happens, we take reasonable steps to ensure that your personal information remains protected through appropriate safeguards, contractual terms or lawful processing measures.
9. How we protect your information
We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These steps may include secure hosting, access controls, website security tools, password protection and limiting access to personal information to authorised persons only.
However, no online platform can guarantee absolute security.
10. How long we keep personal information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless we are required or permitted by law to keep it for longer.
This may include retaining information for:
Communication history
Newsletter management
Legal or accounting purposes
Website security records
Business administration
When personal information is no longer needed, we will delete, anonymise or securely dispose of it where reasonably possible.
11. Your rights
You have the right to:
Ask what personal information we hold about you
Request access to your personal information
Ask us to correct or update inaccurate information
Ask us to delete personal information where legally appropriate
Object to certain processing of your personal information
Withdraw consent where processing is based on consent
Unsubscribe from marketing communication
To exercise these rights, please contact us at:
We may need to verify your identity before acting on certain requests.
12. Children’s privacy
Tankwa Life does not intentionally collect personal information from children without appropriate consent.
If we become aware that personal information of a child has been submitted without proper consent, we will take reasonable steps to delete it or obtain the necessary permission where required.
13. Contact forms and enquiries
When you submit a contact form or enquiry, the information you provide will be used to respond to your message and manage any related communication.
Please do not submit sensitive personal information unless it is necessary for your enquiry.
14. Social media
If you interact with Tankwa Life on social media platforms, your interaction will also be subject to the privacy policies and terms of those platforms.
We may respond to comments, messages or enquiries received through social media, but we recommend avoiding the sharing of sensitive personal information on public platforms.
15. Complaints
If you believe your personal information has been processed unlawfully or your privacy rights have been infringed, please contact us first so that we can try to resolve the matter.
You may also contact the Information Regulator South Africa.
16. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.
Continued use of the website after changes are published means you accept the updated Privacy Policy.